Order Cancellation Policy
På TCGMasterShop.com, Kundetilfredshed er vores højeste prioritet. If you wish to cancel your order, please refer to the following conditions:
🕐 Cancellation Window
You have the right to cancel your order within 12 hours of placing it, provided that the order has not yet been processed or shipped.
📩 How to Cancel
To cancel your order, please contact us via email at:
E -mail: [email protected]
Please include the following details in your cancellation request:
- Your full name
- Order number
- Date of order
- Reason for cancellation (valgfri)
🚫 After 12 Hours or Once Shipped
Once the 12-hour cancellation window has passed, or if the order has already been processed or shipped, cancellation is no longer possible. I sådanne tilfælde, you may still return the item(s) in accordance with our Vender tilbage & Restitutionspolitik, provided that all return conditions are met.
⚖️ Legal Notice
Submitting an order through our shop forms a legally binding contract. Orders must be paid in full unless canceled within the allowed window. In cases of non-payment without valid cancellation, we reserve the right to initiate legal action eller debt collection proceedings.