Order Cancellation Policy

À Tcgmastershop.com, La satisfaction du client est notre priorité absolue. If you wish to cancel your order, please refer to the following conditions:

🕐 Cancellation Window

You have the right to cancel your order within 12 hours of placing it, provided that the order has not yet been processed or shipped.

📩 How to Cancel

To cancel your order, please contact us via email at:

E-mail: [email protected]

Please include the following details in your cancellation request:

• Your full name
• Numéro de commande
• Date of order
• Reason for cancellation (facultatif)

🚫 After 12 Hours or Once Shipped

Once the 12-hour cancellation window has passed, or if the order has already been processed or shipped, cancellation is no longer possible. Dans de tels cas, you may still return the item(s) in accordance with our Rendements & Politique de remboursement, provided that all return conditions are met.

⚖️ Legal Notice

Submitting an order through our shop forms a legally binding contract. Orders must be paid in full unless canceled within the allowed window. In cases of non-payment without valid cancellation, we reserve the right to initiate legal action ou debt collection proceedings.