Question 1

Are the Pokémon TCG packs you sell authentic?

Accepted Answer

Yes, all our Pokémon TCG packs are 100% original and sourced from verified suppliers.

Question 2

Do you offer international shipping?

Accepted Answer

Yes, we ship worldwide with fast and secure delivery options.

Question 3

Can I return or exchange a product?

Accepted Answer

Absolutely! We have a hassle-free return policy to ensure your satisfaction.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, Klarna, and other secure payment options.

Question 5

How can I track my order?

Accepted Answer

Once your order is shipped, we will provide a tracking number via email for you to monitor your shipment.

Question 6

Do you offer discounts for bulk purchases?

Accepted Answer

Yes, we offer special discounts for bulk purchases. Please contact our customer service for more details.

Question 7

How do I contact customer support?

Accepted Answer

You can reach our customer support team via email at support@tcgmastershop.com or through our contact form on the website.

Question 8

What is the estimated delivery time?

Accepted Answer

Delivery times vary based on location. Typically, orders are delivered within 5-7 business days domestically and 10-15 business days internationally.

Question 9

Are there any shipping fees?

Accepted Answer

No Worldwide free Shipping.

Question 10

How often do you restock products?

Accepted Answer

We regularly restock popular items. Sign up for our newsletter to receive updates on restocks and new arrivals.

Question 11

Can I cancel or modify my order after placing it?

Accepted Answer

Orders can be modified or canceled within 1 hours of placement. Please contact our customer support team as soon as possible to make changes.

Question 12

Do you provide digital products or only physical cards?

Accepted Answer

We primarily offer physical Pokémon TCG products. Any digital offerings will be clearly specified on the product page.

Question 13

Are your products suitable for beginners?

Accepted Answer

Yes, we offer a variety of products suitable for beginners, including starter decks and beginner-friendly bundles.

Question 14

Do you have a physical store location?

Accepted Answer

Currently, we operate exclusively online, allowing us to serve customers worldwide efficiently.

Question 15

How can I stay updated on new products and promotions?

Accepted Answer

Subscribe to our newsletter and follow us on social media to receive the latest updates on products and exclusive promotions.

Question 16

What should I do if I receive a damaged or incorrect item?

Accepted Answer

Please contact our customer support within 48 hours of receiving your order. We will assist you in resolving the issue promptly.

Question 17

Do you offer pre-order options for upcoming releases?

Accepted Answer

Yes, we offer pre-order options for select upcoming releases. Check our website regularly for available pre-orders.

Question 18

Are there any loyalty or reward programs for frequent shoppers?

Accepted Answer

Not now maybe in future.

Question 19

Can I sell my Pokémon cards to your shop?

Accepted Answer

Currently, we do not offer a buyback program. However, we may introduce this feature in the future.

Question 20

Do you provide grading services for Pokémon cards?

Accepted Answer

We do not offer grading services.

Question 21

What is a Pokémon TCG booster box?

Accepted Answer

A Pokémon TCG booster box contains multiple booster packs, each with a set number of cards. It's a great way to build your collection or hunt for rare cards.

Question 22

How many booster packs are in a Pokémon TCG booster box?

Accepted Answer

Most Pokémon TCG booster boxes contain 36 booster packs, but special sets may have fewer packs.

Question 23

How many cards are in a Pokémon booster pack?

Accepted Answer

A typical booster pack contains 10 cards, including at least one rare card and an energy card.

Question 24

What is the difference between a booster box and an Elite Trainer Box (ETB)?

Accepted Answer

A booster box focuses on packs (usually 36), while an ETB includes additional items like dice, sleeves, and a player’s guide alongside 8–10 booster packs.

Question 25

Can you get guaranteed rare cards in a booster box?

Accepted Answer

While there’s no guarantee for specific rare cards, booster boxes typically include a mix of holos, reverse holos, and ultra rares.

Question 26

Are Pokémon booster boxes worth the investment?

Accepted Answer

Yes, booster boxes are cost-effective for collectors or players looking to expand their collection or find rare cards.

Question 27

How much does a Pokémon booster box cost?

Accepted Answer

Prices vary by set and demand, but a standard booster box typically costs $100–$150.

Question 28

Can I pull a Secret Rare or Rainbow Rare from a booster box?

Accepted Answer

Yes, booster boxes often include a chance to pull high-value cards like Secret Rares, Rainbow Rares, or Alternate Arts.

Question 29

What’s the best way to store a Pokémon booster box?

Accepted Answer

Store booster boxes in a cool, dry place away from direct sunlight to preserve the cards’ condition.

Question 30

Are booster boxes weighed to remove rare cards?

Accepted Answer

Reputable sellers do not weigh booster boxes, as each pack in a sealed box should be unaltered.

Question 31

What is the pull rate for rare cards in a booster box?

Accepted Answer

Pull rates vary, but most booster boxes guarantee a few ultra rare, full art, or secret rare cards.

Question 32

What is the most valuable Pokémon booster box?

Accepted Answer

Vintage sets like 'Base Set' or 'Fossil' booster boxes are highly sought after and can sell for thousands of dollars.

Question 33

Can booster boxes be used in competitive play?

Accepted Answer

Yes, booster boxes are a great way to build or enhance a competitive deck with new cards.

Question 34

Are Japanese Pokémon booster boxes different from English ones?

Accepted Answer

Yes, Japanese booster boxes often have fewer packs (typically 30), and the cards have a different design and pull rate.

Question 35

What is a 'God Pack' in Pokémon TCG booster boxes?

Accepted Answer

A 'God Pack' is a rare pack where every card is holographic or ultra rare. It’s mostly found in Japanese sets.

Question 36

Should I open or keep my Pokémon booster box sealed?

Accepted Answer

It depends on your goals. Keeping it sealed can increase its value over time, but opening it is exciting for collectors or players.

Question 37

How can I tell if a booster box is fake?

Accepted Answer

Signs of a fake box include poor-quality packaging, misspelled text, and incorrect card counts.

Question 38

Do booster boxes contain duplicate cards?

Accepted Answer

Yes, duplicates are common since booster boxes are randomly packed, but they also include a variety of cards.

Question 39

What is the newest Pokémon TCG booster box?

Accepted Answer

The newest booster box depends on the current release cycle. Check official Pokémon news for updates.

Question 40

How can I preorder a Pokémon booster box?

Accepted Answer

You can preorder booster boxes from reputable shops or online retailers to ensure you get one before they sell out.

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