Are the Pokémon TCG packs you sell authentic?

Yes, all our Pokémon TCG packs are 100% original and sourced from verified suppliers.

Do you offer international shipping?

Yes, we ship worldwide with fast and secure delivery options.

Can I return or exchange a product?

Absolutely! We have a hassle-free return policy to ensure your satisfaction.

What payment methods do you accept?

We accept all major credit cards, Klarna, and other secure payment options.

How can I track my order?

Once your order is shipped, we will provide a tracking number via email for you to monitor your shipment.

Do you offer discounts for bulk purchases?

Yes, we offer special discounts for bulk purchases. Please contact our customer service for more details.

How do I contact customer support?

You can reach our customer support team via email at support@tcgmastershop.com or through our contact form on the website.

What is the estimated delivery time?

Delivery times vary based on location. Typically, orders are delivered within 5-7 business days domestically and 10-15 business days internationally.

How often do you restock products?

We regularly restock popular items. Sign up for our newsletter to receive updates on restocks and new arrivals.

Can I cancel or modify my order after placing it?

Orders can be modified or canceled within 1 hours of placement. Please contact our customer support team as soon as possible to make changes.

Do you provide digital products or only physical cards?

We primarily offer physical Pokémon TCG products. Any digital offerings will be clearly specified on the product page.

Are your products suitable for beginners?

Yes, we offer a variety of products suitable for beginners, including starter decks and beginner-friendly bundles.

Do you have a physical store location?

Currently, we operate exclusively online, allowing us to serve customers worldwide efficiently.

How can I stay updated on new products and promotions?

Subscribe to our newsletter and follow us on social media to receive the latest updates on products and exclusive promotions.

What should I do if I receive a damaged or incorrect item?

Please contact our customer support within 48 hours of receiving your order. We will assist you in resolving the issue promptly.

Do you offer pre-order options for upcoming releases?

Yes, we offer pre-order options for select upcoming releases. Check our website regularly for available pre-orders.

Can I sell my Pokémon cards to your shop?

Currently, we do not offer a buyback program. However, we may introduce this feature in the future.

Do you provide grading services for Pokémon cards?

We do not offer grading services.

What is a Pokémon TCG booster box?

A Pokémon TCG booster box contains multiple booster packs, each with a set number of cards. It's a great way to build your collection or hunt for rare cards.

How many booster packs are in a Pokémon TCG booster box?

Most Pokémon TCG booster boxes contain 36 booster packs, but special sets may have fewer packs.

How many cards are in a Pokémon booster pack?

A typical booster pack contains 10 cards, including at least one rare card and an energy card.

What is the difference between a booster box and an Elite Trainer Box (ETB)?

A booster box focuses on packs (usually 36), while an ETB includes additional items like dice, sleeves, and a player’s guide alongside 8–10 booster packs.

Can you get guaranteed rare cards in a booster box?

While there’s no guarantee for specific rare cards, booster boxes typically include a mix of holos, reverse holos, and ultra rares.

Are Pokémon booster boxes worth the investment?

Yes, booster boxes are cost-effective for collectors or players looking to expand their collection or find rare cards.

How much does a Pokémon booster box cost?

Prices vary by set and demand, but a standard booster box typically costs $100–$150.

Can I pull a Secret Rare or Rainbow Rare from a booster box?

Yes, booster boxes often include a chance to pull high-value cards like Secret Rares, Rainbow Rares, or Alternate Arts.

What’s the best way to store a Pokémon booster box?

Store booster boxes in a cool, dry place away from direct sunlight to preserve the cards’ condition.

Are booster boxes weighed to remove rare cards?

Reputable sellers do not weigh booster boxes, as each pack in a sealed box should be unaltered.

What is the pull rate for rare cards in a booster box?

Pull rates vary, but most booster boxes guarantee a few ultra rare, full art, or secret rare cards.

What is the most valuable Pokémon booster box?

Vintage sets like 'Base Set' or 'Fossil' booster boxes are highly sought after and can sell for thousands of dollars.

Can booster boxes be used in competitive play?

Yes, booster boxes are a great way to build or enhance a competitive deck with new cards.

Are Japanese Pokémon booster boxes different from English ones?

Yes, Japanese booster boxes often have fewer packs (typically 30), and the cards have a different design and pull rate.

What is a 'God Pack' in Pokémon TCG booster boxes?

A 'God Pack' is a rare pack where every card is holographic or ultra rare. It’s mostly found in Japanese sets.

Should I open or keep my Pokémon booster box sealed?

It depends on your goals. Keeping it sealed can increase its value over time, but opening it is exciting for collectors or players.

How can I tell if a booster box is fake?

Signs of a fake box include poor-quality packaging, misspelled text, and incorrect card counts.

Do booster boxes contain duplicate cards?

Yes, duplicates are common since booster boxes are randomly packed, but they also include a variety of cards.

What is the newest Pokémon TCG booster box?

The newest booster box depends on the current release cycle. Check official Pokémon news for updates.

How can I preorder a Pokémon booster box?

You can preorder booster boxes from reputable shops or online retailers to ensure you get one before they sell out.

TCG stands for Trading Card Game. These are collectible card games where players build decks to compete, with popular examples like Pokémon, Yu-Gi-Oh!, and Magic: The Gathering. Cards can be used for gameplay or collected for rarity.

How do I start collecting TCG cards?

Begin with a TCG you enjoy (e.g., Pokémon). Purchase starter decks, booster packs, or booster boxes to build your collection. Focus on sets with artwork or mechanics you love.

What's the difference between English and Japanese Pokémon cards?

Japanese cards are released earlier, have unique holofoil patterns, and often higher quality cardstock. English cards are more widely available and typically cheaper.

How do I organize my TCG collection?

Use binders with card sleeves for rare cards, storage boxes for bulk, and apps like TCGHub to track inventory and values.

What is a PSA-graded card?

PSA (Professional Sports Authenticator) grades cards on a 1-10 scale based on condition. Graded cards are sealed in protective cases and often increase in value.

Are older Pokémon cards worth more?

Yes! Vintage sets like Base Set, Jungle, or Neo Destiny are highly sought after, especially in mint condition. Rare holographic cards (e.g., Charizard) can sell for thousands.

What's a 'holo' card?

A holographic (holo) card has a shiny foil layer on the artwork. Reverse holos have foil on the card's background instead.

Can I play TCGs online?

Yes! Pokémon TCG Online and Magic: The Gathering Arena let you play digitally. Some codes for online packs come with physical products.

What does 'pull rate' mean?

Pull rate refers to the probability of getting rare cards (e.g., Ultra Rares) in a booster pack or box. Rates vary by set and are not officially disclosed.

How do I protect my cards from damage?

Use penny sleeves, top-loaders, or magnetic cases for valuable cards. Store in a cool, dry place away from sunlight.

What's inside a Pokémon Booster Pack?

Each pack contains 10-12 cards: 5 Commons, 3 Uncommons, 1 Rare (or higher), 1 Energy, and 1 code card for Pokémon TCG Online.

Terms of Service (AGB) – TCGMasterShop.com

1. Introduction

Welcome to TCGMasterShop.com. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.

TCGMasterShop.com operates as a European online marketplace where verified third-party sellers offer and sell Pokémon TCG products. We act solely as a platform operator and intermediary for the transaction process.

2. Payment Methods

Bank Transfer (Vorkasse)
Cryptocurrency Payments via NowPayments

No other payment methods are accepted at this time.

3. Account Registration

You may be required to register for an account to access certain features. You agree to provide accurate and complete information during registration and to keep this information up to date.

4. Order and Contract Conclusion

By placing an order on TCGMasterShop.com, the customer submits a legally binding purchase offer to the respective verified seller.
After completing checkout, the customer receives an order confirmation email. This confirmation constitutes contract acceptance under EU e-commerce law.
Once confirmed, the ordered product is reserved exclusively for the customer, and the full payment amount becomes immediately due.
Non-payment constitutes a breach of contract. In such cases, TCGMasterShop.com reserves the right to initiate legal collection proceedings, including third-party collection agencies.
By submitting an order, the customer expressly acknowledges their obligation to pay and accepts the terms of binding purchase.

5. Pricing and Availability

All prices are listed in the currency specified on the website. Prices and availability are subject to change without notice. We cannot guarantee the availability of any product until the order is confirmed.

6. Shipping and Delivery

Shipping: Products are shipped by the respective seller to the regions specified on the product page. Shipping fees and delivery times vary by region.
Delivery Responsibility: TCGMasterShop.com is not responsible for delays caused by third-party shipping carriers or customs processes.

7. Returns and Refunds

Our Returns & Refunds Policy applies and is incorporated into these Terms. Buyers are responsible for reviewing the policy before placing an order. Return rights are governed by EU consumer law where applicable.

8. Intellectual Property

All content on TCGMasterShop.com (logos, product images, designs, code, text) is protected by copyright and intellectual property rights. Use without permission is prohibited.

9. User Conduct

By using this website, you agree to:

Not engage in any illegal or unauthorized activities.
Not violate any laws, third-party rights, or regulations.
Not distribute malware, spam, or harmful code.
Not use automated scripts or bots to access our platform.

10. Disclaimer of Warranties

TCGMasterShop.com provides its services “as is” and “as available”. We make no express or implied warranties about the reliability, accuracy, or availability of the website or content provided by third-party sellers.

11. Limitation of Liability

To the extent permitted by law, TCGMasterShop.com is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services or products sold by third-party sellers.

12. Platform Disclaimer

TCGMasterShop.com is a marketplace platform. We do not own, stock, or ship the products. All goods are sold and fulfilled by verified independent sellers. TCGMasterShop.com facilitates the transaction but is not the contractual partner for the product itself.

13. Changes to the Terms of Service

We reserve the right to modify these Terms of Service at any time without prior notice. Updated terms will take effect upon posting on our website. Continued use of our services implies acceptance of the revised terms.

14. Governing Law

These Terms are governed by the laws of the Federal Republic of Germany and applicable EU regulations. Jurisdiction for disputes is the competent court at the location of TCGMasterShop.com.

15. Contact Information

Company: TCGMasterShop.com
Owner: Philipp Hornickel
Address: Eichendorffstraße 2a, 57518 Betzdorf, Rheinland-Pfalz, Germany
Email: [email protected]
Contact Form: tcgmastershop.com/contact-us/
Opening Hours: Monday to Friday, 07:00 – 23:00 CET (Live Chat & Email)

By using TCGMasterShop.com, you confirm that you have read, understood, and agreed to these Terms of Service.